Leading the UK in eLearning for Hospitality and Leisure
We must be doing something right when it comes to delivering effective elearning to the hospitality and leisure sector. We are the UK leader, after all. Every year hundreds of thousands employees at hotels, pubs and restaurants successfully complete the elearning courses we provide in areas including Customer Service, Cellar Management, Licensing Law, Food Safety and Health & Safety. There are many more. It’s actually far too much eLearning to list in this paragraph. But that’s okay – the unmatched range of our content is what makes us a one-stop-shop for clients including the Spirit Pub Company, Whitbread, Marston’s, Macdonald Hotels, The Rank Group, The Restaurant Group and Accor Hotels… along with The Dog & Duck.
Why eLearning and Why Us?
When you have a large, fast-moving workforce spread across every part of the country and every hour of the day, elearning is the best way to make your learning and development goals happen. Sometimes, it’s the only way. Our tried and tested platforms make the elearning you need available wherever your employees are. Take our sturdy el-box, for example. It’s a fun, touch-screen tablet PC which is tough enough to survive in a busy working environment.
Your customers don’t expect anything less than the unique experience they pay for and likewise, our clients enjoy an elearning mix tailored to their exact requirements. Flexible, cost effective, smoothly delivered and with full visibility. We think that’s why we’re such old friends with our partners.
Thinking about elearning?
To pick our brains on any of our training solutions, call us for free on 0800 626 328.
Customer Service Skills
The essentials to exceptional interactions with your customers. Whether it’s matching a decent Merlot to that sirloin steak or handling informal complaints, this elearning makes new-starters at home and puts managers at ease.>> read more
Cellar Management
Pouring the perfect pint depends on proper cellar management. Covering the how, when and where of key tasks and working practices, this elearning ensures bar-staff are fully competent in getting each order from cask to customer. >> read more
LLBP
Good bar staff know how to manage the good times. This all important induction training covers legal requirements and makes it safe for staff to serve alcohol to the public in England and Wales.>> read more
Food Allergy & Intolerance
Catering for every customer requires employees who are aware of allergies and intolerances. This elearning enables those preparing, handling or serving food to help customers make informed choices and react effectively when incidents occur.>> read more
Great Grapes of the World
Great Grapes is a fascinating International course from the Wine & Spirit Education Trust (WSET), which introduces the world of wine without the need to take a formal examination. Learners study the charateristics of major grape varieties and gain an insight into what distinguishes the different styles of wine. >> read more
Taking the Next Step
Marco Faccini and the Hospitality and Leisure Team are itching to tell you how our engaging content and high completion rates drive the personal development that feeds into operational excellence… But feel free to browse some courses before you get in touch.
