Licensing Law for Bar Persons

The LLBP course provides induction training for bar staff in Licensing Law and the individual’s legal responsibilities regarding the serving of alcohol to the public.

LLBP offers a host of benefits and features:

• Provides for more responsible alcohol retailing in premises, leading to higher average spend, fewer customer complaints and alcohol related incidents, and better relationships with neighbours.
• Improves staff training which leads to better customer service and higher average spend.
• Delivers induction training cost effectively and to a consistent standard.
• Helps support the site’s Personal Licence holder(s).
• Overcomes barriers to using e-learning in the workplace by using our tablet PC, the el-box™ which provides a fun and easy platform for learning.

Course Contents:

• LLBP comprises of 5 modules.
• Course duration is 2-3 hours and requires no prior knowledge of Licensing Law or IT skills.
• Multiple delivery options are available.

Course modules:

• Introduction
• Alcohol and its effects
• A professional bar person
• Preventing trouble
• Dealing with incidents