The Care Sector

The care sector is fraught with legal requirements, compliance issues and regulations to protect service users and ensure they are provided with a safe and secure environment at all times.

For many care organisations, working in a regulated environment while being faced with mandatory training requirements is a daunting task. High staff turnover rates mean a continuous treadmill of mandatory and regulatory training courses for new hires. This is an area no organisation can afford to ignore. However, if addressed correctly, staff training can actually help retention rates by motivating staff and improving performance.

ITN, the largest commercial television broadcaster in the UK, produced a short feature on our e-learning solutions for care homes. Filmed on location at our office in Uxbridge and then at Caring Homes, Cranmer Court, Residential Care Home, they talked to carers and service users on the benefits and results of using the training.

A complete training solution

ThirdForce provides care organisations with a complete training solution that meets all CQC and legal compliance requirements.

Starting from the day the learner joins, the Common Induction Standards, Health and Safety and Food Safety courses give new staff members the technical and regulatory knowledge they need to meet the CQC standards. The Skills for Care Knowledge Sets and professional NVQ qualifications quickly provide learners with the qualifications they need to carry out their job roles to a high standard.

Care organisations often face the challenge of providing mandatory and regulatory training that is both cost effective and time efficient. An e-learning solution allows training to take place while the learner is on shift or at home – in fact anywhere, anytime.

Care organisations such as Care UK, The Order of St John and Voyage use the ThirdForce programme to train thousands of their staff up to and beyond the mandatory standards. The ThirdForce training solution allows care organisations to invest in a care worker's training journey in a cost-effective manner. In so doing, they ensure that their service users receive a consistently high and legally compliant standard of service.

Tracking, reporting and measuring

Using the ThirdForce administration system, managers can track their learners' progress and see their performance in the course assessments. E-learning is ideally suited to both single sites and geographically widespread multi-site operations where there is a constant need to train new employees. It is more cost effective than most other training options, offering a strong and visible ROI from training budgets as well as alleviating or reducing risk.

Compliance with the law

The cost of legal action or censure by CQC to an organisation's reputation and business standing is potentially devastating. ThirdForce's compliance skills solutions provide a low relevant cost, ensuring all staff are suitably trained to do their jobs safely and within the law.

ThirdForce also provides a complete implementation and ongoing support service. We offer our customers access to our expert services team who provide a range of consultancy services and support to help you successfully embed e-learning throughout your organisation. From proof of concept, implementation and delivery to NES/NVQ programme management, we will be on hand to advise you throughout the process.