Brochures: Sector Overview

All brochures are pdf files so you will need adobe acrobat  to view and download them.

Cellar Management

Induction level course for new bar staff in hospitality premises.

Control of Substances Hazardous to Health (COSHH)

Induction level course for all staff who deal with hazardous substances as part of their job role

Customer Service Skills

ThirdForce's Customer Service Skills course provides essential underpinning knowledge on how to deliver outstanding service when serving drinks or food to customers.

Disability Discrimination Act (DDA)

Delivering the  training  required  under the Disability Discrimination Act 1995

Food Safety

Providing the training required by law for all food handlers in the workplace

Health and Safety

Providing the training required by law for all food handlers in the workplace

Licensing Law for Bar Persons

Legal responsibilities regarding the serving of alcohol to the public.

National Certificate for Personal Licence Holders (NCPLH)

Training  required  by  law  for  anyone  authorising  the  retail sale of alcohol.

Proof of Concept - POC

Understand the benefits of our e-learning solutions with Proof of Concept trials

Training for the Hospitality Sector

The training tool for your trade

A Guide to the Total Learning Solution for the Hospitality and Leisure Industry